Shipping & Delivery
1.WHAT IS THE SHIPPING COST?
WEST KISS offers free worldwide shipping to most countries!
2.WHICH SHIPPING METHOD DO YOU USE?
WEST KISS uses various shipping methods, such as FedEx / DHL / UPS / USPS / TNT / GES / DPEX to ship orders, if you want to assign the shipping method, please contact west kiss to check before placing your order.
3.HOW LONG IS THE SHIPPING TIME?
Normally West Kiss will ship your order out on business days after getting the order confirmation reply ( if your order needs to be customized, it might takes a little longer time to process).
Normally it takes about 3-7 business days to get to most countries once your order shipped out.
There is a 1-2 Day expedited shipping service for USA orders for certain orders, please contact West Kiss customer service if you have a need.
HOW MAY I CONTACT WEST KISS?
You may contact us by email at email@example.com.
The cost will be borne by the buyer under the following conditions:
1.If customs duties are imposed in the recipient’s country/region, the taxes will be paid by the buyer.
2.The cost incurred due to the buyer’s delivery delay or address modification shall be borne by the buyer.
3.The buyer shall bear the cost incurred due to the buyer’s cancellation or return of the order when the package left the warehouse for personal reasons.
COVID-19 restrictions / Bad Weather may cause delivery delays. Hope to get your kind understanding.
Express company don’t accept PO BOX / APO address so please leave your detailed address when you submit your order.
1.Normally, the local shippers deliver packages on a workday( Mon. - Fri.).Therefore, to ensure your parcel will be delivered to you safely and punctually, it’s better for you to choose an address where you can receive the package on the workday as the shipping address. It’s best to keep your phone open, because the shipper might contact you via phone. It is also suggested to contact the local express company when the package gets to your country to schedule the delivery time so that you can get it safe and sound rather than authorizing the express to leave your package at the door directly. We will not be responsible for any loss or theft of the authorized package.
2.Some shipping services we use should have the customer’s signature to be successfully delivered. If we ship the goods to your delivery address and someone signs for it, we will not be responsible for any loss or theft of the package. Therefore, please make sure that you or your authorized person are at the delivery address.